Legal Document

Heybazi Terms & Conditions — Your Complete Guide to Using the Platform

This page contains all the rules governing the use of the heybazi platform. Please read everything carefully before creating an account.

Last Updated: January 2026

Important: By accessing the heybazi platform or creating an account, you are considered to have fully accepted these Terms & Conditions. If you disagree with any of the terms, please refrain from using the platform.

Section 01

General Terms & Conditions

Heybazi (www.heybazi.ws) is an online betting and gaming platform. The Terms & Conditions set out on this page constitute a legal agreement between heybazi and its users. Using any service on the platform means you accept these terms.

The heybazi platform is strictly for adults aged 18 and above. Minors are not permitted to use this platform. Age verification applies to every account.

Heybazi reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes, and the last updated date will be reflected on this page.

Age Restriction

Only users aged 18 and above may register. Proof of age, such as a national ID or birth certificate, may be required.

Geo-Restrictions

Access to the platform may be restricted from certain countries or regions. Users are responsible for complying with the laws applicable in their own jurisdiction.


Section 02

Account Registration & Verification

To open an account on heybazi, you must register with accurate and complete information. Creating an account with false or incomplete details is a violation of our Terms & Conditions, and heybazi reserves the right to terminate such accounts.

Each individual may register only one account. If multiple accounts belonging to the same person are found, all accounts may be suspended and balances forfeited.

The mobile number and email address provided at registration will be verified. As part of the KYC (Know Your Customer) process, a copy of your national ID or passport may be requested. This information is stored securely and will never be shared with third parties.

Warning: Never share your account password or login credentials with anyone. You are solely responsible for the security of your account.

  • You must provide your correct name, date of birth, and contact details at registration.
  • Accounts cannot be transferred to a third party.
  • If suspicious activity is detected on an account, heybazi may request additional documents for verification.
  • Enabling two-factor authentication (2FA) is strongly recommended.

Section 03

Betting Rules & Conditions

Before placing any bet on heybazi, please read the specific rules for each market carefully. Different rules may apply across various sports and games.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, where the cash-out feature is available, bets may be settled early under specific conditions.

If a match is cancelled or ends before the scheduled time, bets will be settled according to the applicable rules. If a match is postponed due to natural disaster, venue change, or any other reason, the relevant rules will apply.

Live Betting

Live bets can be placed while a match is in progress. Odds change rapidly. The odds displayed at the time of bet confirmation are considered final.

Accumulator Bets

Accumulator bets combine multiple events into a single bet. If any one event loses, the entire bet is lost.

Bet Cancellation

Heybazi reserves the right to void any bet placed due to a technical error or incorrect odds. In such cases, the stake will be fully refunded.

Maximum Win Limit

A maximum win limit applies to each event and market. Full details can be found on the relevant market page.


Section 04

Payments, Deposits & Withdrawals

Deposits on heybazi can be made via bKash, Nagad, Rocket, and other mobile banking services, as well as bank transfer. A minimum deposit amount applies and may change from time to time.

Full account verification (KYC completion) is required before withdrawals can be processed. Withdrawal requests are typically processed within 1 to 3 business days. Withdrawal amounts must fall within the minimum and maximum limits.

Bonus balance cannot be withdrawn directly. Withdrawals are only available after the wagering requirements on the bonus have been met. To prevent money laundering, heybazi reserves the right to investigate any suspicious transactions.

Please note: Withdrawals will always be processed via the same method used for the deposit, unless a special arrangement has been made.

  • No additional fees on deposits (excluding any fees charged by the payment gateway).
  • A processing fee may apply to withdrawals — see the financial transactions page for full details.
  • Multiple withdrawal requests can be made within a given period, though limits apply.
  • Withdrawal conditions differ when betting with a no-deposit bonus.

Section 05

Bonuses, Promotions & Offers

Heybazi regularly offers welcome bonuses, reload bonuses, cashback, and special event promotions. Each offer has its own terms and conditions, clearly stated on the relevant offer page.

Accepting a bonus generally requires completing wagering requirements. This means you must wager a specified multiple of the bonus amount before withdrawing. For example, a 5x wagering requirement means you need to bet five times the bonus amount.

Bonus offers are valid for a limited time. If wagering requirements are not met within the specified period, the bonus balance may be forfeited. The same promotion cannot be used more than once by the same person.


Section 06

Prohibited Activities & Fraud

Certain activities are strictly prohibited on the heybazi platform. Violations may result in account termination, balance forfeiture, and legal action.

  • Creating multiple accounts for the same person.
  • Creating an account using another person's identity or personal information.
  • Abusing the bonus system or engaging in bonus arbitrage.
  • Placing bets using match-fixing arrangements or insider information.
  • Placing bets using automated bots or software.
  • Money laundering or transactions involving illegal funds.
  • Attempting to hack or gain unauthorized access to the platform's systems.
  • Harassing or defrauding other users.

Warning: If fraud is suspected, heybazi may temporarily suspend an account at any time and request additional information for investigation.


Section 07

Account Closure & Suspension

You may close your account at any time by contacting our support team. Please withdraw any available balance before proceeding with the closure.

Heybazi reserves the right to suspend or permanently close any account found to be in violation of its rules. The user will be notified of the reason via email.

Under our Responsible Gaming policy, users may request self-exclusion, which will block access to the account for a specified period.


Section 08

Limitation of Liability

Heybazi reserves the right to suspend or limit its services in the event of technical issues, internet disruptions, or any other unforeseen circumstances. heybazi is not liable for any losses arising from such situations.

We strive to keep all information, odds, and statistics displayed on the platform as accurate as possible. However, heybazi reserves the right to make corrections where necessary. Bets placed at erroneous odds may be voided.

Users are considered to be aware of the risks involved in betting and participate entirely at their own discretion.


Section 09

Privacy & Data Protection

Heybazi is committed to protecting users' personal data. Information collected is used solely to provide platform services and ensure security. It is never sold or transferred to third parties.

For more details, visit our Privacy Policy View page.


Section 10

Rule Changes & Contact

Heybazi may update these Terms & Conditions, in part or in full, at any time. Users will be informed via their registered email or an in-platform notification before any changes take effect.

If you do not agree with the updated terms, you may request to close your account. Continued use of the platform after any changes takes effect will be considered acceptance of the new terms.

For any questions or complaints, please contact our support team: support@heybazi.ws

Core Principles of heybazi

The core values that guide how we operate, grounded in our Terms & Conditions.

Full Transparency

Terms & Conditions are written clearly in plain language. No hidden fees or ambiguous clauses — every point is explained in straightforward terms.

Data Protection

SSL encryption and strict privacy policy. Your personal information is never shared with third parties. KYC is handled securely.

Fair Payment Policy

Deposit and withdrawal rules are clearly defined. Bonus wagering requirements are presented transparently. No unreasonable delays.

Responsible Gaming

Self-exclusion, deposit limits, and cooling-off tools are available. Keeping entertainment within healthy limits is our goal.

Fair Betting Environment

Fraud and bot usage are strictly prohibited. All users have equal opportunity. The system is regularly audited.

Fast Complaint Resolution

All disputes and complaints are aimed to be responded to within 48 hours. Our support team is always ready to assist you in Bangla.

Frequently Asked Questions About Terms & Conditions

If the terms change, you will be notified in advance via your registered email and platform notifications. The "Last Updated" date at the top of the page is always kept current.

If wagering requirements are not completed before the bonus expires, the bonus balance will be forfeited. However, any real winnings earned from bets placed up to that point will remain in your balance.

Yes, if you close your account yourself, any available real-money balance can be withdrawn. However, bonus balances are non-refundable. Different terms may apply if the account is closed due to a rule violation.

heybazi reserves the right to void bets placed at odds that are clearly incorrect due to technical errors or human mistake. In such cases, the full stake will be refunded.

For any complaints or disputes, email us at support@heybazi.ws or reach out via the platform's live chat. We aim to respond within 48 hours.

Now that you know the rules, get started

Register with heybazi and enjoy a safe, transparent, and exciting betting experience.

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