Find out clearly what data is collected when you use heybazi, why it's collected, and how it's kept secure — all explained in plain English.
The policies we follow to keep your data safe on heybazi.
All data transfers are secured using SSL/TLS encryption, keeping your information out of reach from third parties.
Your personal information is never sold or traded to third parties. That is our commitment.
You can request deletion of your account and personal data at any time.
We only collect the information necessary to provide our services — nothing more.
You will be notified by email in advance of any changes to the privacy policy. No surprises.
All data is stored on secure servers. Regular security audits are conducted and unauthorized access is actively prevented.
Your privacy is our priority. By using the heybazi platform, you are considered to have agreed to this privacy policy. For any questions, please contact our support team.
Various types of data are collected when you register and use heybazi. This data falls into two main categories: information you provide directly, and information collected automatically.
Information You Provide Directly: At registration, we collect your name, mobile number, email address, date of birth, and residential address. During the KYC process, we may request a photo of your national ID or passport, a selfie, and other identity documents. For payments, your mobile banking number or bank account details are collected.
Automatically Collected Data: When you use heybazi, certain data is collected automatically — including your device information (model, operating system), IP address, browser type, pages visited and time spent on the platform, and betting activity logs.
| Data Type | Example | How We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Mobile Number, Email | Registration Form |
| Financial Information | Mobile Banking Number | Payment Processing |
| Device Information | IP, browser, operating system | Automatic |
| Usage Data | Bet history, login timestamps | Automatic |
Heybazi only collects data for specific, legitimate purposes. Every piece of information we collect has a clear reason behind it — we never collect data unnecessarily.
Heybazi stores and uses collected data in strict accordance with security protocols. Your information is never used in any way that violates this privacy policy.
All sensitive data is stored with AES-256 encryption. Payment information is handled in accordance with PCI-DSS standards. Server access is strictly controlled, and only authorized personnel can view the data they need.
Regular security audits and penetration testing are conducted to identify and address vulnerabilities promptly. In the event of a data breach, affected users will be notified within 72 hours.
About Your Password: heybazi never stores your password in plain text. It is stored using bcrypt hashing, meaning no employee can ever view your password.
Heybazi uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of our service.
Heybazi never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties — and in every case, strict data-sharing agreements are in place.
Know Clearly: heybazi never sells your information to marketing companies or data brokers. Any third party we work with is required to comply with our privacy policy.
As a heybazi platform user, you have several important rights over your personal data. We respect these rights and have made them easy to exercise.
To exercise any of these rights, please contact us by email (privacy@heybazi.ws). Requests are typically processed within 30 days. In some cases, legal obligations may prevent complete deletion of certain data, and you will be informed of the reason.
Heybazi does not retain your data longer than necessary. Separate retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Support Contact | 3 Years | Dispute Resolution |
| Analytics Data | 2 Years (Anonymized) | Service Improvement |
Heybazi is strictly not intended for anyone under 18. We do not knowingly collect data from minors.
If we discover that anyone under the age of 18 is using our platform, we will immediately close that account and delete all associated data. Parents or guardians who suspect their child may be using our platform are encouraged to contact us right away.
This privacy policy may be updated as our services and technology evolve. You will be notified at your registered email address before any significant changes take effect.
The date of the latest update is always shown at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, concerns, or requests regarding our privacy policy, reach out directly to our dedicated privacy team.
The questions our users ask most.
Enjoy the best betting experience at heybazi — your privacy is always protected.